Planview OpenSuite for BMC Atrium CMDB

Seamlessly integrate your BMC Atrium CMDB with Planview Enterprise

Planview OpenSuite for CMDB allows you to:

• Enable the ITIL-driven trend toward Service Portfolio Management
• Benefit from true closed-loop change management
• Integrate market-leading systems of record to enable Total Cost of Ownership (TCO)

Configuration Management Databases (CMDB) hold current state information about Configuration Items (CI) such as IT services, topology, and infrastructure. CMDBs are derived from ITIL® (Information Technology Infrastructure Library), which is globally recognized as the most widely-accepted approach to IT Service Management (ITSM). The CMDB ensures consistent operations within incident, problem, change, configuration, asset, and service impact management.

With Planview OpenSuite for CMDB, you can seamlessly integrate Planview Enterprise, the market-leading system of record for work and resource management, with BMC Atrium CMDB, the market-leading system of record for the IT infrastructure.

When combined with the capabilities enabled by OpenSuite for BMC Remedy Change Management and OpenSuite for BMC Remedy Service Desk, the bridging of these powerful solutions helps organizations establish a business management approach to IT, stressing the complementary aspects of running IT as a business.

Enabling the ITIL-Driven Trend toward Services Portfolio Management

An addition to ITIL V3 is Service Portfolio Management, a process for managing the service portfolio and viewing services in terms of the business value they provide. The Service Portfolio Management (SPM) module of Planview Enterprise enables you to assess the Total Cost of Ownership (TCO) of services, assets, and applications and make decisions on what services to outsource, retire, enhance, and invest in. Planview OpenSuite for BMC Atrium CMDB provides the most current infrastructure data to Planview SPM to update the topology of each service so IT managers can better assess the TCO.

Closed Loop Change Management

With the integration of BMC solutions to Planview Enterprise, changes can be seamlessly managed through Planview Enterprise Project Portfolio Management. As is shown in Figure 1, project-initiated changes come from Planview Enterprise and are then entered into Planview OpenSuite for BMC Remedy Change Management. After the changes are made, auto discovery alerts the BMC Atrium CMDB to updates in the IT infrastructure and services. This new current state is automatically transferred to Planview Enterprise.

Figure 1. Planview Enterprise integration with BMC Remedy Change Management and BMC Atrium CMDB

Integrate Market-Leading Systems of Record to Enable TCO

Planview OpenSuite for CMDB brings together Planview Enterprise, the leading independent portfolio management solution and system of record for work and resource management, with the emerging system of record for the infrastructure and market-leading BMC Atrium CMDB. This integration is a deep and optimized integration to BMC Atrium CMDB and leverages Planview integrations with BMC Remedy Change Management and BMC Remedy Service Desk.

Optimize Your Services Portfolio

With Planview OpenSuite for BMC Atrium CMDB, you can keep your service portfolio up-to-date with the current infrastructure environment, seamlessly initiate projects to produce the desired changes to the current environment, and truly deliver against the ITIL guidelines for IT Service Management.